Al-Haffar | AlHaffar – The Specialist in Job Search in United Arab Emirates
Market research officer
Attend events, exhibitions, workshops, and conferences to provide management with information and proposals concerning the promotion, distribution, and pricing of company products or services.
Answer inquiries and redirect them to the concerned departments as per internal policies and procedures.
Develop methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
Conduct continuous research on the latest modern and traditional methods, techniques, and tools to collect data on consumers, competitors, and the market to implement best business practices.
Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
Maintain positive working relationships with external and internal stakeholders.
Maintain periodical reports which provide well-informed information on market research activities, tasks, problems/potential problems, results of efforts, recommendations for correction and translating complex findings into written text.
Customer Relationship Management Specialist
Key Accountabilities
Assist in developing and implementing CRM strategy and working collaboratively with other marketing teams to increase customer consumption and build brand loyalty.
Increase CRM utilization through user engagement, develop CRM workflows to support business processes, extract data, and produce tailored reports.
Maintain CRM contact data records for Sharjah Coop and look for continuous improvement to increase the functionality and accuracy of the data held to meet the business requirements.
Identify, recommend, and implement quality and efficiency improvements to CRM processes.
Organize mini surveys to gather deeper customer insights on CRM related topics.
Identify key trends and factors influencing customer behavior, like consumption and brand loyalty.
Conduct assessment of CRM programs and promotional activities according to their efficiency and profitability.
Answer inquiries or redirect them to the concerned departments as per internal policies and procedures to ensure high customer satisfaction.
Assist in optimizing CRM/marketing activities by defining market sectors and customer selection based on customer profiling and segmentation.
Participate in exhibitions/meetings to learn about the latest developments in the field of CRM to keep the organization in sync with external developments.
Follow up on all department deadlines and ensure that concerned stakeholders adhere to delivery and submission dates.
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Application Steps:
- Open the application link
- Browse the available jobs and select the one that suits you.
- Click on "Apply Now" and enter the required information.
- Ensure that your details are entered correctly, then click "Submit".
- Open the application link
- Browse the available jobs and select the one that suits you.
- Click on "Apply Now" and enter the required information.
- Ensure that your details are entered correctly, then click "Submit".