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Roads and Transport Authority Is Currently Seeking Suitable Candidates Of Different Nationalities For Hiring For Various Positions In United Arab Emirates

 

 Al-Haffar | AlHaffar – The Specialist in Job Search in United Arab Emirates

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Available Job Vacancies

Senior Operator (UAE National Only)

 KEY ACCOUNTABILITIES & DECISION-MAKING

Monitoring all operations and actions taken by the RTA's Bus OCC through leveraging the integrated linkage of the EC3 System (EMMS C2) with the functions of the Bus OCC System (AVM) in accordance with approved procedures, to ensure the availability of services, For example, but not limited to, ensuring all Buses run on scheduled routes without delays that could impact service levels. It also includes tracking and recording all disruptions and incidents that may affect services and immediately escalating the situation if it reaches an emergency level.
Monitoring operations and actions taken by the RTA's Traffic OCCs by utilizing the integrated linkage of the EC3 System (EMMS C2) with the functions of Traffic OCC’s systems, For example, but not limited to (Closed-Circuit Television (CCTV) cameras, Advanced Traffic Management System (iTraffic) alerts, Dynamic Message Signs (DMS), traffic signals, etc..), in accordance with approved procedures, to ensure the availability of services, For example, but not limited to, maintaining smooth traffic flow on Roads, Tunnels, and Bridges in the Emirate of Dubai. It also involves monitoring and recording all disruptions and incidents that may affect services and immediately escalating the situation if it reaches an emergency level.



Monitoring all operations and actions taken by the RTA's Marine OCC by utilizing the integrated linkage of the EC3 System (EMMS C2) with the functions of the Marine OCC System (AVM) in accordance with approved procedures, to ensure the availability of services, For example, but not limited to, ensuring that all Marine transportation services operate on scheduled routes without delays that could impact service levels, monitoring and recording all disruptions and incidents that may affect services, and immediately escalating the situation if it reaches an emergency level..
Monitoring all operations and actions taken by the RTA's Metro OCC by utilizing the integrated linkage of the EC3 System (EMMS C2) with the functions of the Metro OCC System in accordance with approved procedures, to ensure the availability of services, For example, but not limited to, ensuring that all Trains operate on scheduled routes without delays that could impact service levels, monitoring and recording all disruptions and incidents that may affect services, and immediately escalating the situation if it reaches an emergency level.
Monitoring all operations and actions taken by the RTA's Tram OCC by utilizing the integrated linkage of the EC3 System (EMMS C2) with the functions of the Tram Control System in accordance with approved procedures, to ensure the availability of services, For example, but not limited to, ensuring that Trams operate on scheduled routes without delays that could impact service levels, monitoring and recording all disruptions and incidents that may affect services, and immediately escalating the situation if it reaches an emergency level.
Monitor all operational processes and actions taken by the RTA's Smart Monitoring OCCs by utilizing the integrated connection of the EC3 (EMMS C2) with the functions of their operational systems, For example, but not limited to, the taxi monitoring system in Emirate of Dubai, in accordance with approved procedures. T to ensure the availability of services, For example, but not limited to, the availability of Taxis at Dubai Airports, Major Events locations, and other key areas. It also ensures immediate escalation in cases of supply shortages compared to required numbers, necessitating escalation to concerned parties.


Handling calls related to emergencies and crises in accordance with the integrated communication protocol for operational control centers within the authority, utilizing available technical means, including but not limited to emergency calls (ECT), text messages through the Integrated Multi-Modal Communication System (IMMCS), radio communication devices (TETRA), and others. Coordinate with internal and external teams and entities, and submit reports to the duty supervisor, including all relevant data and updates, in accordance with the approved operational procedures.
Monitoring the daily incident management operations on the Roads and Transport network, and The planned events in the Emirate of Dubai as well as oversee crowd management operations at stations through CCTV. Document the actions taken by the RTA OCCs to address these incidents and register a new incident log for each event using Enterprise Multi-Modal Communication and Control System (EMMS C2), in accordance with the approved operational procedures.
Respond to all notifications received for unplanned Events on the Enterprise Multi-Modal Communication and Control System (EMMS C2), as well as notifications received from Dubai Police and others, verify these notifications using other available technical tools in EC3, such as Real-Time GIS maps for various transportation modes, CCTV cameras, dashboards, Communication with other OCCs, and more. Handle these notifications while documenting, proceedings and closing them according to the approved work procedures.


Preparing daily operational reports, such as daily incident reports and daily performance reports for the Roads and Transportation network in Dubai, or any other reports and submitting them to shift Supervisor.
Operating the Mobile Command Vehicle (MCV) during emergencies, crises, and major events as assigned, to monitor all actions taken by field teams using the systems available in the vehicle in accordance with approved procedures and sending all updates to the Main Control Room and Command Control Rooms at the EC3.
Work in shifts covering 24/7 operations, including nights, weekends, and public holidays.
Execute additional duties as assigned by the direct line manager or the Department Director.




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Application Steps:


  1. Open the application link 
  2. Browse the available jobs and select the one that suits you.
  3. Click on "Apply Now" and enter the required information.
  4. Ensure that your details are entered correctly, then click "Submit".

                          

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