Al Khayyat Investments (AKI) Is Currently Seeking Suitable Candidates Of Different Nationalities For Hiring For Various Positions In United Arab Emirates

Contact Center Trainee Pharmacist

Responsibilities:

• Assist in handling customer inquiries related to pharmaceutical products.

• Provide information on medication usage, dosage, and side effects under supervision.

• Support pharmacists in prescription verification and order processing.

• Document interactions and escalate issues when necessary.

Qualifications:

• Bachelor’s degree in Pharmacy (or in final year of study).

• Strong communication and customer service skills.

• Basic knowledge of pharmaceutical terminology and drug safety.

• Willingness to work in a contact center environment.

Specialist – IT Service Management (Information Technology)

Responsibilities:

• Manage IT service delivery processes, including incident, change, and problem management.

• Monitor service performance and ensure SLA compliance.

• Work with IT teams to improve service quality and efficiency.

• Maintain documentation for ITSM tools and procedures.

Qualifications:

• Bachelor’s degree in Information Technology or related field.

• Certification in ITIL or similar frameworks is a plus.

• Strong analytical and troubleshooting skills.

• Experience in IT service management platforms (e.g., ServiceNow).

Customer Service Executive – Supply Chain (Saudi National)

Responsibilities:

• Handle customer inquiries and orders related to logistics and supply chain.

• Coordinate with internal departments to ensure timely deliveries.

• Maintain accurate order records and customer data.

• Provide updates and resolve issues related to shipments and inventory.

Qualifications:

• Saudi National.

• Bachelor’s degree in Business, Supply Chain, or a related field.

• Excellent communication and interpersonal skills.

• Familiarity with supply chain processes is preferred.

Office Coordinator

Responsibilities:

• Manage daily office operations and administrative tasks.

• Schedule meetings, manage calendars, and handle correspondence.

• Coordinate with internal departments and external vendors.

• Maintain office supplies and ensure a well-organized workspace.

Qualifications:

• Diploma or bachelor’s degree in Business Administration or related field.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite.

• Excellent communication skills.