Al-Haffar | AlHaffar – The Specialist in Job Search in United Arab Emirates
Quality Supervisor
What You'll Do:
Lead the QA team of 6 office and floor contract staff, including hiring, training, guidance, performance evaluation, individual development, and ensuring alignment with MEDC strategic priorities.
Set and exceed targets for the Quality team, focusing on high BIQ scores for GMS compliance.
Liaise with parts suppliers, regional, and global technical teams; raise and follow up on quality concerns with external partners.
Implement robust quality processes to ensure quality is built into every operational activity.
Maintain strong dealer communication through visits and ensure agile responsiveness to claims.
Monitor, track, and analyze errors, providing detailed reports to operations.
Supervise salaried staff for quality inspection of materials.
Ensure timely processing of dealer claims with thorough investigations.
Coordinate with the finance department for claim payments and supplier deliveries.
Collaborate with Operations to identify and eliminate root causes of errors using problem-solving techniques.
Handle administrative tasks for the Operations department.
Ensure effective implementation of the Global Manufacturing System (GMS) by partnering with the Warehouse leadership team.
Work with Operations, Finance, and Area Aftersales Team on dealer inquiries.
Automate and review team priorities to reduce waste in the department.
Key Responsibilities:
Warehouse Quality Local
Oversee processes to ensure parts quality issues are checked during inbound to prevent bad stock.
Ensure all claims are processed with full investigations and develop strategies to meet global quality targets.
Inspect outbound shipments based on claim patterns.
Ensure QA procedures are followed by all team members.
Optimize and track inspection spend through smart processes.
Supervise floor activities, audit processes, and ensure proper storage and documentation.
Monitor employee error rates and assist in corrective actions.
Lead 5S workplace organization.
Document and dispose of QA scraps as per agreed processes.
Create Financial Support Requests (FSRs) for dealer payoffs.
Support field staff on quality concerns.
Coordinate all dealer communication related to Quality.
Complete calls/visits for key dealers/suppliers.
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Application Steps:
- Open the application link
- Browse the available jobs and select the one that suits you.
- Click on "Apply Now" and enter the required information.
- Ensure that your details are entered correctly, then click "Submit".
- Open the application link
- Browse the available jobs and select the one that suits you.
- Click on "Apply Now" and enter the required information.
- Ensure that your details are entered correctly, then click "Submit".
Additional Details:
- Posting Date: 30/6/2025
- Required Nationalities: All nationalities
- Posting Date: 30/6/2025
- Required Nationalities: All nationalities