Al-Haffar | AlHaffar – The Specialist in Job Search in United Arab Emirates
Cross Border Sales Leader – MEA
Responsibilities
Lead cross-border sales strategy across the Middle East and Africa (MEA) region.
Identify and develop new international business opportunities.
Collaborate with local teams to align goals and drive regional performance.
Build strong relationships with key global clients and partners.
Monitor market trends and provide strategic recommendations.
Qualifications
Bachelor’s degree in Business, Sales, or related field (MBA is a plus).
Minimum 7–10 years of experience in international or cross-border sales.
Strong knowledge of MEA market dynamics.
Excellent negotiation and leadership skills.
Fluent in English; Arabic or French is a plus.
Data Modeler
Responsibilities
Design, implement, and maintain conceptual, logical, and physical data models.
Collaborate with business and technical teams to gather data requirements.
Optimize database design for performance and scalability.
Ensure data consistency, quality, and governance compliance.
Support data integration and analytics initiatives.
Qualifications
Bachelor’s degree in Computer Science, Data Science, or related field.
Proven experience with data modeling tools (e.g., ER/Studio, ERwin).
Strong SQL and database design skills (e.g., Oracle, SQL Server).
Familiarity with data warehousing concepts.
Attention to detail and problem-solving mindset.
Business Process Improvement Manager (Call Center / Contact Center)
Responsibilities
Analyze and enhance contact center processes to improve efficiency and customer satisfaction.
Lead process improvement projects using methodologies like Lean or Six Sigma.
Work with cross-functional teams to identify gaps and implement best practices.
Monitor KPIs and drive continuous improvement initiatives.
Provide training and support to operational teams.
Qualifications
Bachelor’s degree in Business, Operations, or a related field.
Minimum 5 years of experience in process improvement within a contact center.
Lean Six Sigma certification preferred.
Strong analytical and project management skills.
Proficiency in process mapping and workflow tools.
Data & Analytics Project Manager
Responsibilities
Plan and oversee data analytics projects from inception to delivery.
Coordinate with stakeholders to gather business requirements.
Manage budgets, timelines, and resource allocation.
Ensure data privacy, quality, and governance throughout projects.
Report on project status, risks, and outcomes.
Qualifications
Bachelor’s degree in Data Science, IT, or Project Management.
Minimum 4–6 years of experience managing data-related projects.
Strong understanding of BI tools, data pipelines, and governance.
PMP or Agile certification is a plus.
Excellent communication and stakeholder management skills.
ServiceNow Administrator
Responsibilities
Administer and support ServiceNow modules, including incident, change, and service catalog.
Perform regular system maintenance and upgrades.
Develop custom workflows, business rules, and UI policies.
Troubleshoot issues and provide user support.
Collaborate with developers and process owners for enhancements.
Qualifications
Bachelor’s degree in IT or related field.
2–4 years of hands-on experience as a ServiceNow administrator.
ServiceNow certification preferred.
Strong understanding of ITSM/ITIL processes.
Problem-solving and technical troubleshooting skills.
Application Steps:
- Open the application link
- Browse the available jobs and select the one that suits you.
- Click on "Apply Now" and enter the required information.
- Ensure that your details are entered correctly, then click "Submit".
- Open the application link
- Browse the available jobs and select the one that suits you.
- Click on "Apply Now" and enter the required information.
- Ensure that your details are entered correctly, then click "Submit".