Serco Is Recruiting On Urgent Basis For Multiple Positions And For All Nationalities In United Arab Emirates

Contract Specialist (Defence Movement Coordination)

Location: Dubai

Qualifications

• Bachelor’s degree in Business, Logistics, or related field

• 5+ years of experience in contract management or logistics support

• Experience with defense or military coordination is an advantage

• Strong knowledge of contract law and procurement procedures

• Excellent negotiation and communication skills

• Security clearance may be required

Responsibilities

• Manage and monitor contracts related to defense movement operations

• Coordinate with military and government entities for movement logistics

• Ensure compliance with contract terms and regulatory standards

• Draft, review, and modify contract documents

• Maintain records and documentation of all contract activities

• Provide support during audits and inspections

Technical Assistant

Location: Abu Dhabi

Qualifications

• Diploma or Bachelor’s degree in Engineering or relevant technical field

• 2+ years of experience in a technical support role

• Good knowledge of office and engineering software (AutoCAD, MS Office)

• Strong organizational and communication skills

• Ability to work in a team and under pressure

Responsibilities

• Provide technical and administrative support to engineering teams

• Prepare and update technical documents and reports

• Maintain project files and records

• Coordinate meetings, schedules, and communication between departments

• Assist with data entry, tracking, and documentation

Office Administrator / Receptionist (UAE National) – Part Time

Location: Dubai

Qualifications

• High school diploma or Diploma in Office Administration

• UAE National

• Previous experience in reception or administrative roles preferred

• Professional appearance and demeanor

• Proficiency in Microsoft Office

• Good communication skills in English and Arabic

Responsibilities

• Greet and assist visitors and staff

• Manage phone calls, emails, and appointments

• Maintain office supplies and support clerical duties

• Handle filing, documentation, and data entry

• Ensure smooth front-desk operations

CX Team Leader – ADAC Customer Service

Location: Abu Dhabi

Qualifications

• Bachelor’s degree in Business or related field

• 3–5 years of experience in customer service, including team supervision

• Strong leadership and coaching skills

• Excellent problem-solving and interpersonal abilities

• Fluent in English; Arabic is an advantage

Responsibilities

• Lead the customer experience (CX) team at ADAC

• Monitor performance metrics and ensure service quality

• Handle escalated customer issues and provide solutions

• Train and mentor team members

• Collaborate with other departments to enhance service delivery

• Prepare reports and feedback on customer trends

Project Specialist

Location: Abu Dhabi

Qualifications

• Bachelor’s degree in Project Management, Business, or relevant field

• 3–5 years of experience in managing or supporting projects

• Proficiency in project management tools (e.g., MS Project, Primavera)

• Strong analytical, organizational, and communication skills

• PMP certification is a plus

Responsibilities

• Support planning, execution, and monitoring of projects

• Coordinate with stakeholders and project teams

• Track project milestones, risks, and deliverables

• Prepare project reports and documentation

• Ensure adherence to timelines and budgets

Contact Centre Operator (UAE National)

Location: Abu Dhabi

Qualifications

• UAE National

• High school diploma or higher

• Good communication skills in Arabic and English

• Experience in a call center or customer service role preferred

• Familiarity with computer systems and telephone operations

Responsibilities

• Answer incoming calls and handle customer inquiries

• Provide accurate information and resolve issues

• Log call details and maintain records

• Transfer calls to relevant departments when necessary

• Maintain professionalism and quality standards

Mechanical Technician

Location: UAE

Qualifications

• Diploma or ITI in Mechanical Engineering or related field

• 3+ years of hands-on experience in mechanical maintenance

• Knowledge of mechanical systems, tools, and safety procedures

• Ability to read technical drawings and manuals

• Strong troubleshooting and repair skills

Responsibilities

• Perform routine maintenance and repairs on mechanical equipment

• Troubleshoot and resolve mechanical faults

• Conduct inspections and report any issues

• Follow safety standards and operational procedures

• Maintain tools and maintenance records