F&B Store Manager - Eataly

Job PurposeThe F&B Store Manager is responsible for planning and executing the brand strategy, maintaining quality and authenticity, and overseeing daily operations. He/she directs daily operations in the kitchen, restaurant, and retail areas to ensure excellent customer service and store management.ResponsibilitiesMonitor and assess sales and market data to generate reports identifying growth opportunities. Stay informed of business and economic trends to apply effective market intelligence.Manage daily store operations to meet sales targets, covering front-end, back-end, and sales floor responsibilities.Uphold service standards and operational procedures in accordance with brand guidelines to deliver exceptional customer experiences.Adhere rigorously to Health, Safety, and Environment (HS&E) policies, procedures, and instructions. Uphold food safety standards and ensure compliance with local laws and regulations.Contribute to the development and implementation of the brand strategy, setting short, medium, and long-term objectives, plans, and policies to foster business expansion.Support brand positioning, manage brand initiatives, and organize promotions and events according to the marketing calendar.Evaluate brand performance by analyzing sales, profit/loss, margins, and costs. Forecast sales and recommend action plans for improvement.Monitor budgets, variances, supplier payments, and cost control for operational efficiency.Oversee daily store operations, coordinating displays to reflect the brand image and organizing stock room layouts for efficient inventory control and sales.Oversee food preparation to ensure high-quality items are served according to brand standards.Recruit, train, motivate, and evaluate the team to ensure the department has the necessary skill base, and staff are fully enabled to maximize their potential and contribution.Language & Technical SkillsFluency in English; Arabic is a plusProficiency in MS OfficeEducationBachelor’s degree in Hospitality Management or a related fieldExperienceSeven to nine years of experience in F&B Operations or a similar roleThree years of experience in a managerial role